Privacy Policy

Last Updated: January 2026

1. Introduction

Apex Industrial Surfaces Ltd ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit frienddashboxs.skin or communicate with us regarding our industrial flooring services.

2. Data Collection

We may collect personal information directly from you when you use our contact form. This information typically includes:

  • Name
  • Business Email Address
  • Company Name
  • Facility details and service interests

We also collect technical data automatically via cookies, such as IP addresses, browser types, and usage patterns, provided you have consented to non-essential cookies.

3. Processing Purposes

Your data is processed strictly for the following purposes:

  • To respond to your inquiries regarding floor repair, coatings, or maintenance.
  • To provide technical assessments and professional communication.
  • To improve our website operation and user experience (Analytics).

4. Third-Party Processors and International Transfers

We do not sell your personal data. We may share data with trusted third-party service providers (such as website hosting and anonymous analytics providers) who assist us in operating our business. Where these providers are located outside your jurisdiction, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

5. Data Retention

Contact form submissions are retained for as long as necessary to fulfill your request and maintain professional business records. Analytics data is retained according to our third-party provider's standard retention cycles, usually not exceeding 14 months.

6. Security

We implement standard technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no internet transmission is entirely secure.

7. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw consent for data processing (e.g., withdrawing cookie consent).

To exercise these rights, please follow the request procedure by contacting us using the details below.

8. Privacy Contact

For any privacy-related questions or to submit a data request, please contact our Data Protection representative at:
Email: [email protected]
Address: Apex Industrial Surfaces Ltd, Unit 4, Heavy Industry Park, Steelworks Road, Sheffield, S9 2XY, United Kingdom.